“Circumstances? I make circumstances!” Napoleon Bonaparte (1769-1821) French General and emperor There are 14 more Selling Days in January and 55 remaining in the Quarter!!! We all fail from time-to-time (our doing, someone else’s doing, something else’s doing, a combination of each). It’s life. But to be resilient you...
Read moreThe Federal Motor Carrier Safety Administration on Wednesday, Sept. 19, provided notice of its policy concerning enforcement of its household goods motor carrier and broker regulations. FMCSA said it may take enforcement action when a HHG motor carrier or broker knowingly and willfully fails, in violation of a contract,...
Read moreSeptember 16-22 National Truck Driver Appreciation Week Across the nation many companies, including Cord Moving and Storage Agents for North American Van Lines, will be taking part in this important event by honoring drivers for their hard work, customer service, and commitment to safety. North Americans drivers perform one...
Read more“Remembering that I’ll be dead soon is the most important tool I’ve ever encountered to help me make the big choices in life; because almost everything —all external expectations, all pride, all fear of embarrassment or failure — these things just fall away in the face of death, leaving...
Read more“The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday’s logic.” Peter Drucker There are 21 Selling Days in October and 63 remaining in the Quarter!!! You can’t counter emotion with logic without addressing the emotion first. It is crucial for us...
Read more“It’s not that I’m so smart, it’s just that I stay with problems longer.” Albert Einstein You don’t achieve success by doing one thing. You achieve success by EVERYTHING you do. But you achieve it by doing one successful thing at a time. You achieve success by: • showing...
Read more“Pre-Qualify your prospects, don’t pre-judge them.” Keith Rosen There are only 10 more Selling Days remaining in September and in the Quarter!!! To permanently eliminate any confusion, let’s draw a distinction between what it means to pre-qualify and pre-judge someone such as a prospect. This is a critical distinction...
Read more“Relationships are based on trust – period.” ~ Dr. Denis Waitley There are only 15 more Selling Days in September and the Quarter!!! You never close a sale. You only begin a long-term relationship where both parties win. Can you think of a successful relationship without mutual trust? Break...
Read more“You must open yourself up to turning stress into customer service success.” ~ Dr. Rick Kirschner There are only 13 more Selling Days in August and 34 remaining in the Quarter!!! No question about it: You can’t please all the people all the time! And because you’re a professional,...
Read more“You have a chance to start over, will you make the most of it or let it slip through your fingers?” ~ Zig Ziglar There are only 15 more Selling Days in August and 36 remaining in the Quarter!!! I remember one February I drove past the Plymouth, Michigan,...
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