Truck Driver Appreciation Week
Across the nation many companies, including Cord Moving and Storage, will be honoring drivers for their hard work, customer service, and commitment to safety.
Cord Moving and Storage Takes the Stress out of Relocation
“You must open yourself up to turning stress into customer service success.” ~ Dr. Rick Kirschner There are only 13 more Selling Days in August and 34 remaining in the Quarter!!! No question about it: You can’t please all the people all the time! And because you’re a professional, it’s understandable that your negative experiences […]
Cord Moving and Storage and North American Van Lines Says NO to The “Low Bar” Mentality – Recognizing and Overcoming Mediocrity in Customer Service Experience…
Cord Moving and Storage and North American Van Lines Says NO to The “Low Bar” Mentality – Recognizing and overcoming mediocrity in customer service experience… An appliance repairman or cable television technician shows up with just ten minutes remaining in his four-hour schedule window and we’re relieved. A waitress makes no mistakes in our dinner […]
Understanding Basic Issues in The Moving Industry
Many salespeople spend countless hours trying to improve the way they handle objections by those moving and those that are national accounts that move sometimes hundreds of employees. Schools of thought that range from high pressure tactics all the way to being able to demonstrate empathy to the client have tried to tackle this common […]
