Budget Crisis Impacts the Moving and Storage Industry
The Missouri Highways and Transportation Commission has signed off on a five-year construction plan that is roughly half the size it was in past years. State officials said Wednesday that they plan to spend about $600 million a year on road construction through June 30, 2016, instead of the prior average of $1.2 billion. Cord […]
Competing for Your Prospect’s Attention
How are you competing for your prospect’s attention? In the moving industry we have found at Cord Moving and Storage a North American Agent – Corporate decision-makers aren’t just struggling with an immense workload. Every single day they’re bombarded with thousands of marketing messages coming at them from every direction — television, road signs, radio, […]
American Trucking Association Reports – Tonnage is Off
Truck shipments fell for the second consecutive month in May, according to the American Trucking Associations. The trade organization reported Monday that its advance seasonally adjusted For-Hire Truck Tonnage Index fell 2.3 percent in May, building on a revised April tonnage decline of 0.6 percent, slightly better than the ATA’s preliminary estimate of a 0.7 […]
The Moving Industry Holds Their Breath
Bank of America has agreed to pay $8.5 billion to more than 20 large investors including MetLife, BlackRock and the Federal Reserve Bank of New York, to settle claims related to losses on mortgage securities bought before the housing bubble burst, The Wall Street Journal reports. The payment exceeds the total profits of the Charlotte, […]
The ATA Reports Driver Shortage Worsens
Trucking companies have more trouble keeping long-haul drivers ~ ATA says Turnover for long-haul drivers in large truckload fleets hit an annualized rate of 75 percent during the first three months of the year, the American Trucking Association. That’s a leap from the low of 39 percent during the same quarter last year and up […]
Cord Moving and Storage and North American Van Lines Says NO to The “Low Bar” Mentality – Recognizing and Overcoming Mediocrity in Customer Service Experience…
Cord Moving and Storage and North American Van Lines Says NO to The “Low Bar” Mentality – Recognizing and overcoming mediocrity in customer service experience… An appliance repairman or cable television technician shows up with just ten minutes remaining in his four-hour schedule window and we’re relieved. A waitress makes no mistakes in our dinner […]
Understanding Basic Issues in The Moving Industry
Many salespeople spend countless hours trying to improve the way they handle objections by those moving and those that are national accounts that move sometimes hundreds of employees. Schools of thought that range from high pressure tactics all the way to being able to demonstrate empathy to the client have tried to tackle this common […]
