Driver Shortage Impacts The Moving Industry

Truck drivers are the basic unit of transportation capacity and the glue that holds supply chains together. No container or straight truck or trailer moves without, at some point, a truck driver. Even so, trucking companies, especially truckload carriers and household van lines often have great difficulty finding, hiring and keeping drivers. Nearly every period […]

Selling Moving Services or Anything Else for that Matter

“You should always lead with selling value versus selling on price.” ~ Andrea Sittig-Rolf There are only 20 more Selling Days in August and 41 remaining in the Quarter!!! Set Yourself Up To Succeed. Over the years I have learned the key to success in building value in your products and services lies in asking […]

Competing for Your Prospect’s Attention

How are you competing for your prospect’s attention?     In the moving industry we have found at Cord Moving and Storage a North American Agent – Corporate decision-makers aren’t just struggling with an immense workload. Every single day they’re bombarded with thousands of marketing messages coming at them from every direction — television, road signs, radio, […]

American Trucking Association Reports – Tonnage is Off

Truck shipments fell for the second consecutive month in May, according to the American Trucking Associations. The trade organization reported Monday that its advance seasonally adjusted For-Hire Truck Tonnage Index fell 2.3 percent in May, building on a revised April tonnage decline of 0.6 percent, slightly better than the ATA’s preliminary estimate of a 0.7 […]

The ATA Reports Driver Shortage Worsens

Trucking companies have more trouble keeping long-haul drivers ~ ATA says Turnover for long-haul drivers in large truckload fleets hit an annualized rate of 75 percent during the first three months of the year, the American Trucking Association. That’s a leap from the low of 39 percent during the same quarter last year and up […]

Cord Moving and Storage and North American Van Lines Says NO to The “Low Bar” Mentality – Recognizing and Overcoming Mediocrity in Customer Service Experience…

Cord Moving and Storage and North American Van Lines Says NO to The “Low Bar” Mentality – Recognizing and overcoming mediocrity in customer service experience…  An appliance repairman or cable television technician shows up with just ten minutes remaining in his four-hour schedule window and we’re relieved. A waitress makes no mistakes in our dinner […]